We're Here to Help
Questions about our products? Need safety advice? Our expert team is ready to assist you.
Get in Touch
Founder & CEO
Connect directly with our founder for partnership opportunities
Davina Rosie
Available for media inquiries and business partnerships
Business Hours
We're here to help every day of the week
Monday - Sunday: 9:00 AM - 5:00 PM EST
Eastern Standard Time (US)
Email responses within 24 hours
Send us a Message
Frequently Asked Questions
How quickly will I receive a response to my inquiry?
We aim to respond to all inquiries within 24 hours during business days (Monday-Sunday, 9 AM - 5 PM EST). For urgent matters, please mark your email as “URGENT” in the subject line.
Can I speak directly with Davina Rosie?
Davina personally reviews all customer feedback and business inquiries. For media interviews, partnership opportunities, or special circumstances, please indicate this in your message and we'll arrange direct communication.
Do you offer phone support?
Currently, we provide support primarily through email to ensure we can give you detailed, thoughtful responses and maintain a record of our conversation. This allows us to better assist you with product questions and safety advice.
What information should I include in my message?
Please include as much detail as possible about your question or concern. If it's product-related, mention the specific item name. For order issues, include your order number if available. The more information you provide, the better we can assist you.
Our Support Promise
Your safety and satisfaction are our top priorities. We're committed to providing exceptional support every step of your safety journey.
Expert Guidance
Get personalized safety advice from our knowledgeable team
Quick Response
24-hour response time guarantee on all inquiries
Personal Care
Every customer matters - we treat you like family
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